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What exactly is a SSC?

A Shared Services Centre (S.S.C) is an organization responsible for the execution of operational tasks for a number of companies or entities within the same group. By delegating routine operational tasks to a SSC, the group's central services can focus on tasks that provide high added value. A SSC is able to group together services from the company's various internal departments or to specialise in a particular function (Finance, HR, Purchasing, Legal etc.).

SSC (Purchasing and Procurement)

Companies undertake transactions with a large number of suppliers, the majority of which involve non-production purchasing. These "class C" purchases are frequently one-off acquisitions and of low value. A company's purchasing function specifies a purchase strategy with rules about supplier selection. Its missions are not transactional but strategic. Indirect purchases therefore represent a routine task resulting in a considerable waste of time for the purchasing department.

The role of a Purchasing SSC is to find suppliers that meet the requirements of the strategy implemented by the purchasing department, and to draw up estimates in order to select the best supplier for a given purchase requisition.

The Procurement SSC is involved when the supplier and payment terms are already established: Its missions involve the placing of orders, tracking of each order through to its reception by the requesting party and payment of the supplier invoice.

Internal SSC

An internal Shared Services Centre is utilised for a single group: it has internal clients only. In a company that has implemented a dedicated internal purchasing SSC: All the company's sites use the services of this SSC to handle sourcing processes, place order lines and track deliveries through to their reception by requesting parties. Generally speaking, the internal SSC uses the same IT system as the group it services.

Outsourced SSC

In the case of an outsourced SSC,the company becomes a client of a purchasing service provider which takes on the SSC role. Management and set-up costs are significantly reduced and costs variations provide an undeniable advantage. A contract together with performance commitments (SLA) are essential.

The service provider may use the client tool, providing a service known as P2P (Procure to Pay) with supplier invoice payment by the customer. Purchases are always directly between the client and its multiple suppliers. There is no indirect financial gain from a reduced number of suppliers or supplier payments.

The service provider can also offer to work within its own tool to manage purchases. This means that the client buys all its products and services from the external SSC service provider, thus swiftly and effectively and reducing its number of suppliers. Supplier payments are focused on a tier 1 supplier (the external SSC service provider). It may even be possible to consider consolidated invoicing for a billing period, project or entity.

Our solutions

If you already have an internal SSC...

We already work with a wide range of client SSC who outsource a product family or given type of operation to us or who are seeking guaranteed continuity of service quality, particularly during peak workload periods.

If you do not have a SSC...

We offer to discuss the best available options with you and assist you in implementing this strategy if it is judged to be relevant. You can take advantage of our experience and receive assistance in setting up a SSC, whether internal, external or a combination of both solutions.